Privacy Policy

Global Contractor Connect ("we", "us", or "our") operates the website https://globalcontractorconnect.com (the "Platform"). This Privacy Policy explains how we collect, use, store, and share information about you when you use our Platform. By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Global Contractor Connect is a contractor marketplace platform that connects project owners with verified contractors worldwide. We are the data controller responsible for your personal information collected through this Platform.

For questions about this policy, contact us at: support@globalcontractorconnect.com

2. Information We Collect

Information you provide directly

• Account registration: Email address, password, and account role (owner or contractor).
• Profile information: Business name, trade type, location, licensing information, and profile photo.
• Project listings: Project title, description, location, budget range, scope of work, and any uploaded documents.
• Messages: Communications sent between users on the Platform.
• Payment information: Billing details processed by our payment processor (Stripe). We do not store full card numbers.
• Support communications: Emails or messages you send to our support team.

Information collected automatically

• Usage data: Pages visited, features used, time spent, clicks, search queries, and referral URLs.
• Device information: Browser type, operating system, device type, and screen resolution.
• IP address: Used for fraud prevention, approximate location, and security.
• Log data: Server logs including access times, errors, and request data.

Information from third parties

• Payment processors: Stripe provides payment status and billing details.
• Analytics providers: Aggregated usage and performance data.
• Email services: Email delivery and engagement data from our email provider.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Match project owners with relevant contractors.
• Process payments and manage subscriptions.
• Send transactional emails (account confirmation, password reset, project notifications).
• Send platform updates and marketing communications (you may opt out at any time).
• Moderate content and enforce our Terms of Service.
• Detect fraud, abuse, and security threats.
• Analyze usage patterns to improve the Platform.
• Comply with legal obligations.
• Display relevant advertisements (see Section 5).

We do not sell your personal information to third parties for their independent marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how visitors use our site.

Types of cookies we use

Managing cookies

Most web browsers allow you to control cookies through browser settings. You can delete existing cookies and set your browser to prevent new cookies from being placed. Note that disabling certain cookies may limit Platform functionality.

For more information about cookies, visit www.allaboutcookies.org.

5. Advertising

Global Contractor Connect may display third-party advertisements on the Platform. These ads help support the free services we provide to project owners.

• Ad networks: We may partner with advertising networks such as Google AdSense, which use cookies and web beacons to serve ads based on your prior visits to our Platform and other websites.
• Interest-based advertising: Ad providers may use your browsing history to show you more relevant ads. This is sometimes called "interest-based" or "behavioural" advertising.
• We do not share: We do not share your personally identifiable information (name, email, project details) with advertising partners.
• Opt out: You can opt out of personalized advertising through the Google Ads Settings page or your browser's cookie controls.

6. Sharing Your Information

We may share your information with:

• Other users: Profile information and project details are visible to the relevant parties on the Platform (e.g., contractors can see project listings; owners can see contractor profiles).
• Service providers: Third-party vendors who process data on our behalf, including Supabase (database), Stripe (payments), and Resend (email). These providers are bound by data processing agreements.
• Legal compliance: We may disclose information when required by law, court order, or to protect our legal rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law (e.g., financial records retained for 7 years). Aggregate, anonymized data may be retained indefinitely for analytics purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data (right to be forgotten).
• Portability: Request your data in a machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing emails via the link in any email.
• Withdraw consent: Withdraw consent for data processing where consent was the legal basis.

To exercise any of these rights, email us at support@globalcontractorconnect.com. We will respond within 30 days. For California residents (CCPA) and EU/UK residents (GDPR), additional rights may apply.

9. Data Security

We implement technical and organizational measures to protect your personal information, including encryption in transit (TLS/HTTPS), encrypted storage, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.

10. Children's Privacy

Our Platform is intended for business use by adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on the Platform at least 14 days before the change takes effect. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: