How can we help you?

Creating your account

1. 1Go to globalcontractorconnect.com and click Sign In in the top navigation.
2. 2Click Create account then enter your email address and a strong password.
3. 3Choose your account type: Project Owner (you post projects and hire contractors) or Contractor (you find and bid on projects).
4. 4Verify your email address by clicking the link in your inbox.
5. 5You're in! You'll land on your dashboard automatically.

Completing your profile

1. 1For Contractors: go to Dashboard → Profile. Fill in your company name, trade focus, years in business, licence number, insurance details, and a bio.
2. 2For Owners: your profile is tied to your projects. Make sure your contact information is accurate in Account Settings.
3. 3Upload a professional logo or headshot. Profiles with photos receive significantly more engagement.
4. 4For Contractors: select all the trade categories that apply to your company — this determines which projects you appear for.

Account types at a glance

Posting your first project

1. 1From your dashboard click Post a Project, or go to globalcontractorconnect.com/owner.
2. 2Enter the project title, location (city, state/province, country), and a description of the scope.
3. 3Select the primary trade category (e.g. General Contractor, Electrical, Plumbing). You can add multiple trades.
4. 4Set a budget range — contractors see this and it filters out poor-fit responses.
5. 5Add optional start date, end date, and any drawings or documents.
6. 6Set visibility: Public (visible to all contractors) or Invite-only (only contractors you invite can see it).
7. 7Click Publish. Your project goes live immediately and verified contractors matching your trade will be notified.

Reviewing contractor interest

1. 1Go to your project → Contractors tab. You'll see all contractors who have expressed interest.
2. 2Each contractor card shows their company name, trade, location, years in business, and verification status.
3. 3Click a contractor to view their full profile including past projects and licence details.
4. 4Use the status buttons to Shortlist (move to active consideration) or Decline (politely removes them).
5. 5Shortlisted contractors can send you direct messages through the platform.
6. 6When you've made a decision, click Award on the contractor you want to hire.

Inviting specific contractors

1. 1From your project, click Invite Contractor.
2. 2Search by company name, email, or trade category.
3. 3Select the contractor and click Send Invite. They receive an email notification.
4. 4Alternatively, use Bid Packages (VIP / Pro feature) to send formal invitation-to-tender links with specific scope items.

Frequently asked questions — Owners

Finding the right projects

1. 1Go to Projects in the navigation. You'll see all live projects accepting interest.
2. 2Use the filters to narrow by trade category, location, budget range, and project status.
3. 3Click any project card to view the full detail — scope, timeline, budget, drawings, and documents.
4. 4Projects with a 🔒 lock icon are invite-only — you'll need an invite from the owner to respond.

Submitting interest / bidding on a project

1. 1Open a project and click Express Interest or respond to a bid package invitation.
2. 2Write a concise, professional message introducing your company and why you're a strong fit.
3. 3Include your relevant experience, trade certifications, and expected timeline.
4. 4Click Submit. The project owner is notified immediately.
5. 5You'll receive an email and in-app notification when your status changes (Shortlisted, Declined, Awarded).

Responding to bid package invitations

1. 1When an owner sends you a formal bid package invitation, you'll receive an email with a unique link.
2. 2Click the link and review the scope items, quantities, and any attached drawings.
3. 3Enter your unit prices for each line item in the bid form.
4. 4Add any notes, exclusions, or clarifications in the notes field.
5. 5Click Submit Bid. The owner reviews all received bids in a leveling view.
6. 6If the owner wants a revised price they can send a Re-bid request — you'll be notified.

Optimising your contractor profile

1. 1Add a professional company logo and a detailed bio (minimum 100 words).
2. 2List every trade category your company works in — you only appear in projects matching your selected trades.
3. 3Enter your licence number and insurance information. Verified contractors get a ✓ badge that owners trust.
4. 4Fill in years in business, service area, and any certifications.
5. 5Add past project photos or references to your profile.

Frequently asked questions — Contractors

Creating a bid package (Owners)

1. 1Go to your project → Bidding tab → click Create Package.
2. 2Give the package a title (e.g. "Electrical — Phase 1"), select the trade, and set a due date.
3. 3Add line items manually: description, measurement type, quantity, and unit.
4. 4If you have VIP access, click Import from Takeoff to pull quantities directly from your takeoff sessions.
5. 5Invite subcontractors by email or from the Contractor Directory.
6. 6Click Publish to send invitation emails with the unique bid link.

Reviewing and leveling bids (Owners)

1. 1Once bids are received, go to your package → Submissions tab.
2. 2Click Level Bids to open the leveling view — a side-by-side comparison of all received prices.
3. 3Review totals, per-line-item prices, and any bidder notes.
4. 4Click Re-bid on any submission to request a revised price from that contractor.
5. 5Award the package to your preferred bidder directly from the leveling view.

Using the project overview

1. 1Go to your project → Overview. This is your project health dashboard.
2. 2The health indicator turns red if any milestones are delayed or RFIs are overdue.
3. 3The activity feed shows a chronological log of everything that's happened on the project.
4. 4The timeline bar shows elapsed days vs. total project duration.
5. 5Use the alerts panel to see items that need your attention today.

Using the GCC Takeoff tool

1. 1Access Takeoff from your Dashboard → GCC Takeoff tab (contractors) or from Project → Takeoff tab (owners).
2. 2Click New Session to start a takeoff. Give it a name and optionally link it to a project.
3. 3Click Upload Drawing to upload a PDF plan sheet. Set the sheet scale (e.g. 1:100) for accurate measurements.
4. 4Select a trade group (e.g. Electrical, Plumbing, Structural) and a measurement tool: Linear, Area, Count, or trade-specific calculators.
5. 5Draw on the plan: click to trace linear runs, click to define areas, or click to count items.
6. 6Each measurement creates a line item with auto-calculated quantity, unit, and trade.
7. 7When finished, export the line items or Import into a Bid Package to build your pricing sheet.

Upgrading your plan

1. 1Go to your Dashboard → Billing tab.
2. 2Review the available plans and click Upgrade on the plan you want.
3. 3Enter your payment details on the secure Stripe checkout page.
4. 4Your new plan activates immediately. You'll receive a confirmation email.

Cancelling your subscription

1. 1Go to Dashboard → Billing and click Manage Subscription.
2. 2Click Cancel Plan and confirm.
3. 3Your plan remains active until the end of the current billing period — you won't be charged again.
4. 4You'll revert to the Free tier at the end of the period. Your projects, data, and history are never deleted.

Billing FAQs

Changing your password

1. 1Go to your account settings (top-right menu → Settings).
2. 2Click Change Password.
3. 3Enter your current password, then your new password twice.
4. 4Click Update Password.
5. 5Alternatively, if you're locked out, go to the Sign In page and click Forgot password to receive a reset link by email.

Updating your email address

1. 1Go to Account Settings.
2. 2Click Change Email and enter your new address.
3. 3A confirmation link is sent to your new email — click it to confirm the change.
4. 4Your old email address becomes inactive immediately.

Managing notification preferences

1. 1Go to Account Settings → Notifications.
2. 2Toggle email notifications for: new project matches, bid status updates, messages, and billing receipts.
3. 3In-app notifications (the bell icon in the header) cannot be disabled — these are critical alerts.

Account FAQs

Common issues